Definition:
Slack is a team communication platform used in business. It launched in 2013 and has since become one of the most popular tools for team collaboration and communication in the workplace. Slack allows teams to organize conversations on specific channels, send direct messages, and share files.
This communication tool is cloud-based, which means it can be accessed from any device with an internet connection. Slack also offers integrations with a wide variety of other business productivity tools, allowing teams to centralize their communication and work in one place.
Slack began as an internal communication tool used by video game development company Tiny Speck during the creation of Glitch, a now-discontinued online video game. The original idea was born from Stewart Butterfield, Eric Costello, Cal Henderson and Sergei Mourachov, who were part of the game's development team.
Following the closure of Glitch in 2012, the team decided to use the technology they had developed for internal communication and turned it into a standalone product. Slack was officially launched in August 2013 and since then, its adoption has grown exponentially in the business world.
The evolution of Slack has been constant and rapid. Within months of its launch, it had already become one of the fastest growing apps in history. Its popularity is largely due to its simplicity, efficiency and the improved productivity it offers to work teams.
In April 2015, Slack added voice calling functionality, allowing users to make one-to-one calls within the platform. Later, in June 2015, it launched its app directory and app platform, allowing third parties to build apps and bots that integrate with Slack.
In 2016, Slack continued to grow and added features like video calling and the ability to make group voice and video calls. Over the years, Slack has added several features that have improved productivity and collaboration in the workplace, and increased integrations with other business productivity tools.
Slack's path has been upward. In 2021, the company was acquired by Salesforce, giving it greater ability to compete in the market for enterprise productivity and collaboration tools.
Slack's continued evolution demonstrates the company's commitment to improving workplace productivity and its desire to stay at the forefront of communication and collaboration technologies.
Slack offers a variety of features and functionality that facilitate team communication and collaboration:
Using Slack offers several advantages:
However, there are also disadvantages to using Slack: